r789 believes gambling should be entertainment — nothing more. This page explains the tools, policies, and resources r789 provides to help every Pakistani player stay in control of their play.
r789 was built to serve Pakistani players well — and serving players well means being honest about gambling's risks, not just its entertainment value. Problem gambling is a real issue. It affects individuals and families across Pakistan just as it does everywhere else in the world, and an online casino that genuinely cares about its users doesn't pretend otherwise.
r789 provides a full suite of responsible gaming tools — not because regulations require it, but because a player who stays in control is a player who continues to enjoy the platform for years. Deposit limits, loss limits, session reminders, cool-off periods, and permanent self-exclusion are all available to every r789 account holder, accessible directly from account settings at any time, with no waiting period and no friction.
If you ever feel that your gambling on r789 is becoming more than entertainment — if you're chasing losses, borrowing money to fund play, or feeling anxious when you're not able to access the platform — please use the tools on this page. They are there for exactly this situation, and r789 will always support a player who chooses to step back.
r789 does not permit anyone under the age of 18 to register, deposit, or play. Age verification via Pakistani CNIC or passport is mandatory before any withdrawal is processed. Accounts found to belong to underage individuals are immediately closed and all funds forfeited.
Every tool below is available in your r789 account settings — free, instant, and no questions asked
Set a maximum amount you can deposit into your r789 account over a daily, weekly, or monthly period. Once your limit is reached, the system automatically blocks further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Daily · Weekly · MonthlyDefine the net loss you're comfortable with over a defined period. When your net loss reaches the configured threshold, r789 will prevent further wagering until the period resets. This tool is particularly helpful for players who want to budget their entertainment spend precisely.
Configurable Per PeriodSet a session duration limit — for example, 1 hour or 2 hours. r789 will display an on-screen alert when you've been playing for that amount of time, giving you a clear prompt to evaluate whether you want to continue or take a break. Losing track of time is one of the most common early signs of problem gambling.
On-Screen AlertsTake a structured break from r789 for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account is suspended: you cannot log in, deposit, or play, but your account and balance remain intact for your return. Cool-off periods activate immediately.
24h · 48h · 7d · 30dPermanent self-exclusion closes your r789 account immediately and indefinitely. Your remaining balance is returned to your verified payment method. Once self-exclusion is activated, r789 will not accept a re-registration from you. This is the strongest responsible gaming measure r789 offers, and it is irreversible. If you believe you need it, please use it.
Instant · Permanentr789's support team is available 24/7 via live chat in your account dashboard and via email at [email protected]. If you want to activate any responsible gaming tool but cannot find the setting, contact support and an agent will assist you immediately — no delay, no argument.
24/7 · Live Chat · EmailAll tools are accessible without contacting support. Here's how:
Go to r789.one and log in using your registered email and password. All responsible gaming tools are available only to logged-in account holders.
Click your account icon or username in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
Inside Account Settings, select the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limits or duration, and confirm. Limit reductions and cool-off periods take effect immediately. Limit increases carry a mandatory 24-hour reflection period.
Self-exclusion requires a single confirmation step to prevent accidental activation. Once confirmed, account closure is immediate and permanent. Your remaining balance will be returned to your verified payment method within 3 business days.
If you recognise any of the following in yourself or someone you care about, it may be time to take a step back and use r789's responsible gaming tools or seek outside support.
Spending more time or money gambling than you planned or can afford, consistently across multiple sessions.
Chasing losses — betting more after a losing session to try to "win back" what you've lost.
Borrowing money from family members, friends, or using credit to fund gambling sessions.
Neglecting work, studies, family responsibilities, or social relationships because of time spent gambling.
Feeling restless, irritable, anxious, or depressed when not gambling, or when attempting to reduce gambling.
Lying to family or friends about how much time or money you spend gambling.
Gambling as a way to cope with stress, anxiety, grief, boredom, or loneliness rather than as entertainment.
Feeling unable to stop gambling even when you want to, or after deciding you will stop.
Answer honestly. If you answer "yes" to three or more of these questions, it may be worth reaching out for support.
Q1. Have you ever felt the need to bet increasing amounts of money to get the same excitement from gambling?
Q2. Have you ever tried to cut back on gambling but found it difficult or impossible to do so?
Q3. Have you ever gambled to escape problems, worries, or negative feelings like guilt, anxiety, or depression?
Q4. Have you lied to someone close to you about how much you gamble or how much you've lost?
Q5. Have you ever had to ask someone for money to help with a financial problem caused by gambling?
Q6. Has gambling ever caused you to miss work, study, or important family commitments?
If you answered "yes" to three or more questions, please contact r789 support at [email protected] to activate self-exclusion or set limits on your account today.
r789 operates a zero-tolerance policy towards underage gambling. No individual under the age of 18 may register or play on r789 under any circumstances. To help parents and guardians in Pakistan prevent minors from accessing online gambling platforms, r789 recommends the following steps:
r789 verifies age through CNIC-based KYC for all withdrawal requests. Any account found to belong to a person under 18 will be permanently closed, all balances forfeited, and the matter reported in accordance with applicable law.
r789's responsible gaming commitment is backed by clear platform policies. The full details of these policies are available in the following documents:
r789 is here for entertainment. Set your limits, play within them, and enjoy cricket betting, live casino, and slots the right way.
🔞 18+ only · Gambling is entertainment, not income · Never bet more than you can afford to lose